1: Introduction to Chatbot for Content Creators, Marketers, and Solution Providers
2: Training for Disruptive Innovation
3: Conversational AI and Marketing
4 : Language Generation for Content Development
5: Prompt and Dialogue Systems for Customer Interaction
1: Introduction to Chatbot for Content Creators, Marketers, and Solution Providers
p 9 , automating customer care ,assistance
มีหลาย platform – website , mobileapp , messaging app
chatboe ใช้ NLP ,ML
pre-programmed , set of rules , response , แต่ more powerful ML , algorithms เพื่อเรียน interaction
ใช้ recommendatio – financial transaction
categories of chatbot
-rule-based = ทำตาม pre-established guideline
– AI-base = rely on ML , comprehend /react of input of user
p 10 , สร้าง own material – GPT generative pre-trained transformer – ทั้ง generative chatbots , language generation chatbots